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LIMITED WARRANTY

1. Coverage Duration

Woodland Plunges offers a limited parts-only warranty based on the package type:

  • Packages 1 & 2: 6-month warranty

  • Packages 3 & 4: 12-month warranty

2. Warranty Scope

Covers defects in materials or workmanship under normal use for:

  • Chillers

  • Pumps

  • Filters

  • Plumbing components

  • Grizzly Tubs

3. Exclusions (What’s Not Covered)

This warranty does not cover:

  • Outdoor use without a cover

  • Damage from freezing conditions

  • Normal wear and tear

  • Misuse, accidents, negligence, or unauthorized modifications

  • Failure to perform required maintenance

  • Cosmetic damage

  • Labor or transportation costs related to repairs

4. Labor & Shipping Terms

  • Parts are covered within the warranty period.

  • Labor is billed starting at $100, based on location.

  • The customer is responsible for return shipping for all warranty claims.

5. How to Make a Warranty Claim

To initiate a claim:

  • Email info@woodlandplunges.com

  • Include your name, proof of purchase, description of the issue, and photos/videos if available

We will respond promptly with troubleshooting steps and, if applicable, arrange part replacement or repairs.

6. Product Registration

  • Product registration is not required for warranty coverage.

7. Extended Warranties

  • We do not offer extended warranties at this time.

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